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Felix, A Wind River Company Reviews

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    Felix Septic is absolutely awesome, we've been using them for years.
    “Felix Septic is absolutely awesome, we've been using them for years. They are very accommodating and thorough.”
    - Tara J.
    "Felix Septic is absolutely awesome, we've been using them for years."
    Felix Septic is absolutely awesome, we've been using them for years. They are very accommodating and thorough. The office personnel is helpful, and the employees who come to the pump every year are always nice and very polite. Today, Tobey came to pump the tank and do an inspection. He was awesome!!!! He said an inspection wasn't necessary (how many companies would do that and save you money? Seriously), and showed me the ins and outs of the tank and leach field. I am so happy I now have peace of mind and a better understanding of how the system works. Tobey was so professional, so helpful, and obviously very qualified! Naturally, he did a great job with the pumping. I can't recommend Felix Septic more highly. I would never use another service.
    - Tara J.
    Felix really did a nice job making the replacement seamless
    “If you are looking for a professional company to replace your septic system, look no further!”
    - Michael P.
    "Felix really did a nice job making the replacement seamless"
    If you are looking for a professional company to replace your septic system, look no further! Felix Septic has the process down from the initial consult to clarity on what they need to start the project, and ultimately the finished work. Their pricing was very reasonable, they were on site when they said they would be and the crew and office staff were all excellent to speak with. This is a huge homeowner nightmare when you get the news the septic system has failed but Felix really did a nice job making the replacement seamless. They have all the necessary equipment and aren't subbing out any part of the process. I couldn't be more pleased with my experience and it's refreshing to see that Felix operates at the level that they do.
    - Michael P.
    We will never use another septic company after working with Felix on our new construction home
    “We will never use another septic company after working with Felix on our new construction home.”
    - Mariah M.
    "We will never use another septic company after working with Felix on our new construction home"
    We will never use another septic company after working with Felix on our new construction home. Ryan was awesome! He designed a great septic system and made sure we understood every detail about it. The women in the office are great as well! Every time I called in, they were always so pleasant and cheerful on the phone. Great family business!
    - Mariah M.
    First time having my septic system pumped and they were great!
    “"First time having my septic system pumped and they were great!"”
    - Kim P.
    "First time having my septic system pumped and they were great!"
    First time having my septic system pumped and they were great! Kelly in the office answered all my questions and my Sewer Tech, Bob Hall explained the process and answered my newbie questions about pumping my sewer. Would definitely recommend them and will use them again!
    - Kim P.
    Highly recommend.
    “Excellent, prompt service. Everyone was cordial.”
    - Muriel D.
    "Highly recommend."
    Excellent, prompt service. Everyone was cordial. The service person could not pump my septic the first time he came because the cap hook had disintegrated. They sent someone the next day to replace the hook and came back promptly to complete the service. Highly recommend.
    - Muriel D.
    I would definitely recommend them.
    “This company has been a very consistent and professional service.”
    - Former Client
    "I would definitely recommend them."
    This company has been a very consistent and professional service. They have emptied our septic for years and they have helped with unclogging a drain whenever it happens. I would definitely recommend them.
    - Former Client
    Best of all, they fixed the problem!
    “I'm new to NH. Needed an emergency call for service. I spent all day making calls and leaving VMs because most did not answer their phones.”
    - Leah M.
    "Best of all, they fixed the problem!"
    I'm new to NH. Needed an emergency call for service. I spent all day making calls and leaving VMs because most did not answer their phones. Nobody could come out because they were too busy. Felix answered their phones and was able to send someone out in about 4 hours. Best of all, they fixed the problem! Both the receptionist and the driver who showed up were pleasant and professional. The rates were fair & reasonable. I highly recommend them and will use them as my regular service company.
    - Leah M.
    We had our problem solved thanks to Scott!
    “We had made an emergency call on a holiday weekend to Felix and within two hours of our call, we had our problem solved thanks to Scott!”
    - Missy D.
    "We had our problem solved thanks to Scott!"
    We had made an emergency call on a holiday weekend to Felix and within two hours of our call, we had our problem solved thanks to Scott! Our previous company told us we would have to wait 3 days and not use any wastewater. We are so thankful to have Felix have the availability to help us so we could shower, poop, and do laundry and not have to rough it!
    - Missy D.
    Excellent customer service.
    “We had a septic leak, called Dave's Septic, and they referred us to Felix Septic as Felix's does the hand snake.”
    - Jennifer M.
    "Excellent customer service."
    We had a septic leak, called Dave's Septic, and they referred us to Felix Septic as Felix's does the hand snake. They were here within an hour. Excellent customer service. Called and gave us a 20mins heads up. RUSS was very professional and helpful. Explained what he was doing, which was very helpful as this is the 2nd time our septic backed up. Also, explained to me that if his snake didn't work, we would have to call a plumber. Did all this PRIOR to pumping our tank, as this would be a couple of hundred pumps and still may not fix the problem. Thankfully, it did. But I really appreciated the honesty prior to doing the work. Highly recommend. HONEST. PROFESSIONAL. TIMELY.
    - Jennifer M.
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